Terms & Conditions

Last updated: October 1, 2025

Terms of Service

Welcome to Kanchan Maji's freelance development services. These Terms and Conditions ("Terms") govern your use of our services and establish the legal relationship between you ("Client") and Kanchan Maji ("Developer", "we", "us"). By engaging our services, you agree to be bound by these Terms.

1. Services Offered

Kanchan Maji provides the following freelance services:

  • Web Development: Custom website development, web applications, and responsive design.
  • Software Development: Desktop applications, mobile apps, and software solutions.
  • Project Collaboration: Working with teams on existing projects and contributing to collaborative development.
  • Consultation: Technical consultation, code review, and project planning services.
  • Maintenance & Support: Ongoing support and maintenance for completed projects.

2. Project Engagement Process

2.1 Initial Consultation

  • All projects begin with a consultation to understand requirements.
  • Project scope, timeline, and budget are discussed and documented.
  • A formal proposal or contract will be provided for your approval.

2.2 Project Agreement

  • Each project requires a signed agreement or accepted proposal.
  • Changes to scope require written approval and may affect timeline and cost.
  • Project deliverables, milestones, and deadlines are clearly defined.

3. Client Responsibilities

As the client, you agree to:

  • Provide clear, accurate, and complete project requirements.
  • Respond to requests for information within reasonable timeframes.
  • Provide necessary access to systems, accounts, or resources as required.
  • Review and approve deliverables within agreed timeframes.
  • Make payments according to the agreed schedule.
  • Respect intellectual property rights and licensing agreements.
  • Provide feedback constructively and in a timely manner.

4. Payment Terms

4.1 Payment Structure

  • Project costs are determined based on scope, complexity, and timeline.
  • Payment schedules vary by project size (milestone-based or hourly rates).
  • Invoices are sent electronically and payment is due within 15 days unless otherwise agreed.

4.2 Late Payments

  • Late payments may result in project suspension until payment is received.
  • Interest charges of 1.5% per month may apply to overdue amounts.
  • Collection costs and legal fees may be added to overdue accounts.

5. Intellectual Property Rights

5.1 Client-Owned Content

  • You retain ownership of content, data, and materials you provide.
  • You grant us license to use these materials for project completion.

5.2 Developed Work

  • Upon full payment, you receive ownership rights to custom-developed code and assets.
  • Pre-existing tools, frameworks, and third-party components remain under their respective licenses.
  • We reserve the right to use general techniques, methodologies, and non-proprietary knowledge gained.

5.3 Portfolio Rights

  • We reserve the right to showcase completed work in our portfolio unless confidentiality is agreed upon.
  • Client information may be anonymized for portfolio purposes.

6. Confidentiality

We respect the confidential nature of client information and agree to:

  • Keep all client information, data, and business details confidential.
  • Not disclose sensitive information to third parties without consent.
  • Use appropriate security measures to protect confidential data.
  • Sign additional NDAs when required for sensitive projects.

7. Project Deliverables & Quality

7.1 Delivery Standards

  • All work is performed with professional standards and best practices.
  • Deliverables are tested and reviewed before delivery.
  • Source code includes appropriate documentation and comments.

7.2 Revisions & Corrections

  • Minor bug fixes and corrections are included in the project scope.
  • Major changes or additional features require separate agreements.
  • We provide reasonable support for integration and deployment issues.

8. Limitations of Liability

Our liability is limited as follows:

  • Total liability shall not exceed the total amount paid for the specific project.
  • We are not liable for consequential, indirect, or incidental damages.
  • We are not responsible for data loss due to client's failure to maintain backups.
  • Third-party service failures or limitations are beyond our control.
  • Client is responsible for testing and acceptance of deliverables.

9. Project Termination

9.1 Termination by Client

  • Projects may be terminated with 7 days written notice.
  • Payment is due for all completed work and non-refundable expenses.
  • Client receives all completed deliverables upon payment.

9.2 Termination by Developer

  • We may terminate projects for non-payment or breach of terms.
  • Reasonable notice will be provided when possible.
  • All work and materials remain our property until payment is received.

10. Communication & Support

  • Primary communication is via email: kanchanmaji@zohomail.in
  • Response time for non-urgent matters is within 24-48 hours during business days.
  • Project updates and status reports are provided regularly.
  • Emergency support may be available for critical issues (additional charges may apply).

11. Dispute Resolution

  • We encourage direct communication to resolve any issues or concerns.
  • Formal disputes will be handled through mediation before legal action.
  • These terms are governed by applicable local laws.

12. Changes to Terms

These Terms may be updated periodically. Existing projects will continue under the terms agreed upon at project start. New projects will be subject to the current Terms at the time of engagement.

13. Contact Information

For questions about these Terms or to discuss a project:

Kanchan Maji - Freelance Developer